FAQ

	 

Must I notify my insurance company before repairs?

Yes. Most insurance policies require that you notify the company or your agent, make a report, and tell them where the damaged vehicle may be inspected. The choice or repair shop is completely up to the vehicle owner, so if you know where you would like your work performed just advise the insurance company of your decision.

Is there a warranty on the repairs to my vehicle?

Tony Brito’s Autobody offers a lifetime warranty on most repairs for as long as you own the vehicle. Our warranty is part of a national warranty program and is honored at hundreds of collision repair shops all across the country.

Can you match the paint color of my vehicle?

Yes. The paint code on your vehicle provides us with the formula necessary to mix the paint for your car exactly as the factory did. We are also able to formulate custom colors, giving us the ability to match nearly every color under the sun. We are constantly updating our equipment and training to ensure we have every advantage at our disposal.

Where do I get a claim number?

Claim numbers are issued by the liable insurance company, usually at the time that you report your accident. Please write the claim number down and keep it handy, as you may need it when corresponding with repair shops, rental car agencies and doctors offices.

Is there a charge for me to receive a written estimate?

No. Unless your vehicle is older or special circumstances exist, Tony Brito’s Autobody does not charge for collision repair estimates.

Do I need to schedule an appointment to receive an estimate?

We provide both scheduled and unscheduled estimates. If you are able to call ahead to schedule an estimate it helps us to get you in and out faster by ensuring that we will have an estimator available when you arrive. Unscheduled estimates are never turned away, but may have to wait for a short period if another estimate is scheduled at that time.